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Support Area
Welcome to the Red Games Support Area,
I am committed to supporting all of my games, including the Free game Ziggle.
Please have a look at the FAQ (Frequently Asked Questions) below and see if it answers your support question.
If your question is not answered then help me to help you and others by letting me know about any problems you may experience.
Use this email address and describe your problem/question in as much detail as you can and I will try to reply within 24 hours.
Frequently Asked Questions (FAQ)
Q: I have played a Trial Version of a game and now want to buy a Full Version,
do I have to download the Full Version?
A: All games have both the Trial Version and the Full Version within a single download,
so there is no need to do another download.
Q: Why are the price of your games in US Dollars and not British Pounds?
A: Even though I am from England my e-commerce provider BMT Micro who process the
payments for me are from the USA. They therefore use the local currency to them of US
Dollars, you do however have a choice of paying in Euro's, British pounds or US Dollars
when you place an order. UPDATE: All games are now in £ Great British Pounds, oh yes!
Q: I have lost my registration key that unlocks the Full Version of a game, what
should I do?
A: Send an email to with the name and email address used to
buy the game.
Q: Sometimes when I play a game it's slow and jerky.
A: There maybe other programs that are running in the background and using your PC's
memory and processor. Try closing those programs and running the game.
Q: Why do the screenshots on this site not look as good as the in-game visuals?
A: The screenshots on this site are file compressed so that you dont have to wait too long
to view them.
Privacy & Security
Money Back Guarantee
Copyright © Red Games 2002-2008. All Rights Reserved.
Red Games, Alfies Game, Letto, Shoop, Wibble, Jam, Gemco, Jiglit and Ziggle
are Trademarks of Red Games. All other Trademarks acknowledged.
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